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Job Overview & Application

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Trade Desk Representative

Role OverviewApplication
Company:
Location:
Job Type:
tastyworks, Inc.
Chicago, IL
Full-time

As a Trade Desk Representative you would be responsible for providing effective customer service for tastyworks customers by utilizing sharp, in-depth knowledge of all retail brokerage services. This would include trading software features and functionality, account management, and any other questions about the tastyworks platform.

What you’ll do:

  • Work schedule: Monday - Friday, 7 AM - 4 PM or 8 AM - 5 PM, depending on staffing needs 
  • Provide friendly, accurate, and efficient support via chat, email, and phone
  • Assist customers with complex option order execution
  • Analyze customers positions and provide advantages and disadvantages for various strategies
  • Work with customers to identify their needs as self-directed investors and provide solutions in a timely manner

Who you are:

  • Strong interpersonal skills, effective in customer interactions, and ability to identify appropriate solutions
  • Extremely proficient with use of technology
  • Understanding of option execution mechanics and pricing
  • Knowledge of futures and options on futures
  • Ability to multitask in a fast paced environment
  • FINRA Series 7 and 63 Certified

Team Perks:

  • Performance Bonuses
  • Stock Purchase Options
  • Tuition Reimbursement Program
  • Gym Membership Reimbursement
  • Commuter Benefits
  • Pet Insurance
  • Wellness & Mental Health Programs
  • Charitable Donation Matching
  • Two Paid Volunteer Days Off
  • Daily catered lunch when in the office
  • Full kitchen with snacks and beverages
  • Dog-friendly office
  • In-building gym
  • CTA stop a block away, Shuttle to/from Metra
  • Office located in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bar

Our Company:

The tastytrade family of companies (tastytrade, tastyworks, dough, quiet foundation, and The Small Exchange) empowers individual investors by providing educational media, intuitive and powerful trading software, high-speed order execution, innovative derivatives products, and portfolio guidance. The diversity of our offerings and the technology that powers them provides our engineers with exposure to a broad set of tools and the opportunity to dig deep into specific problems. We are an ideal environment for those who are self-motivated, engineering-focused, pragmatic, and who truly enjoy creating and operating large, highly available, and performant systems.

Location:

tastyworks
1000 W Fulton Market #220
Chicago, IL 60607

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